Mission, Vision, and Values

MISSION STATEMENT

To enrich the lives of pets and their families by providing excellent pet care, peace of mind trust and security. Our goal is to be the preferred choice for alternative pet care solutions by providing a variety of affordable pet care services. Our dedicated and professional staff will ensure a safe, fun and nurturing environment for your pets while ensuring the best quality and personalized experience for you, your pet and your family.

VISION STATEMENT

To be the industry experts and number one choice for pet parents in Ajax, Whitby, and Oshawa in Durham Region, Ontario. We will achieve this through the dedication of our professional, knowledgeable and experienced staff, providing added value to our services.

Core Values

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Service

We are committed to providing personalized services for each client by carefully assessing and listening to their needs.
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Flexibility

We are flexible and willing to change and adapt to the needs of our clients.
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Reliability

Our clients can be assured that their pets are in good hands while in our care. We will keep them safe and will always show up for the scheduled time with your pet.
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Love

We have a genuine love for all animals, which is why we look forward to spending each day with your pets and giving them the love and attention they deserve.
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Client-Centric

We believe that a client centric approach, and catering to individual needs is a key factor for long-term success.
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Positive Attitude

We show up each day with a smile on our face, love in our hearts and an optimistic outlook, seeing the best in all situations and challenges.
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Teamwork Mentality

We work together as a team and empower each other to create a positive work environment. We are committed to our clients and their pets, to each other, and to our long-term success.
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Accommodating

We will always do our best to accommodate and meet the needs of our clients.